Norfolk Airport Informational Guide to Norfolk Airport (ORF) - Non Official

Norfolk Airport Services


Wi-Fi is available at Norfolk Airport but free use is limited. First hour is complimentary when logging at "TakeORFwifi" network. 

After that, passengers can have access to unlimited Wi-Fi paying several quotes. 


ATMs can be found along both Departure and Arrival Terminals.

Currency exchange

Find cash conversion booths in both north and south ticketing halls.

Family restrooms 

Find throughout the airport terminals family restrooms with all the needed equipment to take care of your family and little ones.

Locations: Arrivals, Main lobby and Concourses.

Lost & found

Passengers can report their lost items to the Airport Police.

Contact: +1 757 857 2823 |

Medical assistance

Passengers may request medical assistance or report an emergency by calling +1 757 857 3223.

Pet relief area

Outside the north ticketing lobby, in the main passenger terminal you can find a pet relief area to take care of your baby. Please bear in mind that pets are not allowed inside the airport terminals unless they travel in a kennel or carrier.


Airport Police is at your service 24/7.

Airport Information Center

In the main lobby close to the pedestrian bridge, Norfolk Airport has its Airport Information Center. There both civilian and military volunteers provide information to visitors.


- Restaurants and cafés
- Shops
- Duty Free
- Ambassadors
- Toilets
- Escalators
- Accessibility


USO Lounge: Arrivals Area. Open from 9:00 am to 9:00 pm. Services: Wi-Fi, TV, snacks, newspapers, Internet Terminals, TV.